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Interior view
Exterior view
Lobby
Lobby
Lobby
Interior view
Exterior view
Lobby
Lobby
Lobby
Lobby
Qibla Mosque - 400 m from property
Al-Masjid al-Haram Mosque - 660 m from property
Black Stone - 660 m from property
Kaaba - 710 m from property
Makkah Royal Clock Tower - 880 m from property
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Restaurant
Restaurant
Restaurant
Restaurant
Food and beverages
Restaurant
Restaurant
Restaurant
Restaurant
Meeting room / ballrooms
Food and beverages
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Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s)
Meeting room / ballrooms
Restaurant
Food and beverages
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Restaurant
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Superior Double Room, Guest room, 2 Twin/Single Bed(s)
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Business center

Jabal Omar Marriott Hotel, Makkah

Makkah al Mukarramah, Saudi Arabia

8.4Rating
ExcellentRated by Guests
2,956Reviews

What to expect

Pros

  • 🌟Excellent customer service and hospitality
  • 🚗Convenient shuttle service to the Haram
  • 🛏️Comfortable and spacious rooms
  • 🍽️Delicious food options and breakfast buffet
  • 🤝Friendly and professional staff members
  • 🙏Proximity to the Haram and prayer facilities
  • 🔔Prompt room service and housekeeping
  • 🚎Regular shuttle service to and from the Haram
  • 🧳Smooth check-in process and accommodating staff
  • 💫Great view of the Haram from some rooms

Cons

  • 🧹Inadequate room cleaning and housekeeping services
  • 💸Issues with refunds and billing discrepancies
  • 🚶‍♂️Misleading information about walking distance to the Haram
  • 🚬Strong smell of cigarette smoke in rooms
  • 🛌Uncomfortable beds and insufficient pillows
  • 🤷‍♂️Poor response to customer complaints and requests
  • 🛒Limited breakfast options and food variety
  • 🚿Issues with bathroom cleanliness and supplies
  • ⏰Delays in service and long waiting times
  • 🔇Lack of attention to detail and guest needs

What this place has to offer

Things to do and ways to relaxTours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Restaurant [kosher], Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Hindi, French, Arabic, Turkish, Indonesian

Located in Ajyad, Makkah Marriott Hotel is a perfect starting point from which to explore Mecca. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, clothes rack, linens, mirror. The hotel offers various recreational opportunities. Discover all Mecca has to offer by making Makkah Marriott Hotel your base.

Where you'll be sleeping

Presidential Suite, 1 Bedroom Presidential Suite image 1
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Presidential Suite, 1 Bedroom Presidential Suite image 12
Presidential Suite, 1 Bedroom Presidential Suite image 13
96 m²

Presidential Suite, 1 Bedroom Presidential Suite

1 king bed

Deluxe King Room, Guest room, 1 King, City view image 1
Deluxe King Room, Guest room, 1 King, City view image 2
Deluxe King Room, Guest room, 1 King, City view image 3
Deluxe King Room, Guest room, 1 King, City view image 4
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Deluxe King Room, Guest room, 1 King, City view image 8
Deluxe King Room, Guest room, 1 King, City view image 9
Deluxe King Room, Guest room, 1 King, City view image 10
Deluxe King Room, Guest room, 1 King, City view image 11
Deluxe King Room, Guest room, 1 King, City view image 12
34 m²

Deluxe King Room, Guest room, 1 King, City view

1 king bed

Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s) image 1
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s) image 2
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s) image 3
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Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s) image 8
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s) image 9
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s) image 10
34 m²

Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)

2 double beds

Executive Suite, 1 Bedroom Executive Suite, Haram view image 1
Executive Suite, 1 Bedroom Executive Suite, Haram view image 2
Executive Suite, 1 Bedroom Executive Suite, Haram view image 3
Executive Suite, 1 Bedroom Executive Suite, Haram view image 4
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Executive Suite, 1 Bedroom Executive Suite, Haram view image 8
Executive Suite, 1 Bedroom Executive Suite, Haram view image 9
Executive Suite, 1 Bedroom Executive Suite, Haram view image 10
77 m²

Executive Suite, 1 Bedroom Executive Suite, Haram view

1 king bed

Deluxe Triple Room, Guest room, 3 Twin/Single Bed(s) image 1
Deluxe Triple Room, Guest room, 3 Twin/Single Bed(s) image 2
Deluxe Triple Room, Guest room, 3 Twin/Single Bed(s) image 3
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Deluxe Triple Room, Guest room, 3 Twin/Single Bed(s) image 9
Deluxe Triple Room, Guest room, 3 Twin/Single Bed(s) image 10
Deluxe Triple Room, Guest room, 3 Twin/Single Bed(s) image 11
25 m²

Deluxe Triple Room, Guest room, 3 Twin/Single Bed(s)

3 single beds

Superior Double Room, Guest room, 2 Twin/Single Bed(s) image 1
Superior Double Room, Guest room, 2 Twin/Single Bed(s) image 2
Superior Double Room, Guest room, 2 Twin/Single Bed(s) image 3
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Superior Double Room, Guest room, 2 Twin/Single Bed(s) image 7
Superior Double Room, Guest room, 2 Twin/Single Bed(s) image 8
Superior Double Room, Guest room, 2 Twin/Single Bed(s) image 9
34 m²

Superior Double Room, Guest room, 2 Twin/Single Bed(s)

2 double beds

Superior Triple Room, Guest room, 3 Twin/Single Bed(s) image 1
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Superior Triple Room, Guest room, 3 Twin/Single Bed(s) image 7
34 m²

Superior Triple Room, Guest room, 3 Twin/Single Bed(s)

4 single beds

Superior Quad Room, Guest room, 4 Twin/Single Bed(s) image 1
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Superior Quad Room, Guest room, 4 Twin/Single Bed(s) image 7
Superior Quad Room, Guest room, 4 Twin/Single Bed(s) image 8
34 m²

Superior Quad Room, Guest room, 4 Twin/Single Bed(s)

4 single beds

Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s) image 1
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s) image 2
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s) image 3
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s) image 4
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s) image 5
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s) image 6
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s) image 7
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s) image 8
34 m²

Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s)

4 single beds

Superior Triple Room image 1
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Superior Triple Room image 5
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34 m²

Superior Triple Room

3 single beds

What other guests say about this hotel

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Jabal Omar Marriott Hotel, MakkahMakkah al Mukarramah, Saudi Arabia

Where you'll be staying