Hotel Chicago Downtown, Autograph Collection
8.6评分
优秀由客人评分
2,161评论
你期望什么
优点
- 🏨Excellent customer service from staff like Linda, Richard, and Daniel.
- 🍽️Convenient location with great dining options nearby.
- 👍Spacious and comfortable rooms, perfect for families and couples.
- 🥂Complimentary food and drink credits for guests.
- 🗺️Ideal central location, close to major attractions and downtown Chicago.
- 🍹Friendly and attentive bartenders providing great service.
- 🛎️Helpful doorman and valet staff to assist guests with luggage and transportation.
- 🤝Staff going above and beyond to ensure a positive guest experience.
- 🌆Quiet surroundings despite being in the heart of the city.
- 🥇Personalized service that makes guests feel valued and welcomed.
缺点
- 🛏️Inconsistent room cleanliness and maintenance issues.
- 🍳Lack of breakfast service or unsatisfactory breakfast options.
- 🚮Issues with outdated or worn out furniture and decor in rooms.
- 🛎️Poor communication and follow-up from hotel management.
- ❄️HVAC system issues affecting room comfort.
- 💰Questionable additional fees or destination charges without corresponding value.
- 🔊Noise disturbances or interruptions during the stay.
- 🛠️Need for renovations or updates to improve the overall guest experience.
- 🛎️Inconsistencies in room assignments or amenities as per reservation requests.
- 💼Disappointing treatment of loyal Marriott Bonvoy members.
这个地方有什么可以提供的
可做的事情和放松方式保龄球馆, 健身中心, 台球, 夜总会, 按摩
服务和便利设施干洗, 无接触办理入住/退房, 残疾人设施, 每日清洁, 洗衣服务, 电梯, 礼宾服务, 行李寄存
用餐、饮品和小吃餐厅 [清真], 餐厅 [犹太教规]
互联网接入公共区域Wi-Fi, 所有房间免费Wi-Fi！
使用的语言英语, 西班牙语, 葡萄牙语
Hotel Chicago Downtown, Autograph Collection is perfectly located for both business and leisure guests in Chicago (IL). The property offers guests a range of services and amenities designed to provide comfort and convenience. Daily housekeeping, 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking are on the list of things guests can enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Convenience and comfort make Hotel Chicago Downtown, Autograph Collection the perfect choice for your stay in Chicago (IL).
你将在哪里睡觉
26 m²
Concierge level, Guest room, 1 King
1 king bed
26 m²
Deluxe, Guest room, 1 King
1 king bed
23 m²
Guest room, 1 King
1 king bed
23 m²
Guest room, 2 Double
2 double beds
Superior Room, 1 King Bed, City View
1 king bed or 1 double bed
Studio Suite, Suite, 1 King, Sofa bed
1 double bed
25 m²
Superior Deluxe King Room City view
1 king bed
72 m²
King Studio Suite
1 sofa bed and 1 king bed
99 m²
One Bedroom Hospitality Suite
1 sofa bed and 1 king bed
25 m²
Deluxe Room
1 king bed
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