Hotel Santana
7.4Rating
Very GoodRated by Guests
236Reviews
What to expect
Pros
- 🌅Stunning lake views from balconies
- 🏊Refreshing pool for relaxation
- 🍳Delicious breakfast options included
- 🏖️Convenient location near restaurants and shops
- 🛏️Comfortable beds for a good night's sleep
- 👩👧👦Friendly and helpful staff
- 🔒Safe and secure environment
- 📶Strong and reliable WiFi connection
- 🍽️Good variety of food options at the on-site restaurant
- 🌞Enjoyable sunsets from the balcony
Cons
- 🎶Loud nightclub noise disturbing sleep
- 🐜Hygiene issues with filthy bedding and pests
- 💸Billing errors and disputes over extra charges
- 🤷♂️Poor customer service and unfriendly staff
- 🚗Traffic noise and disturbances from main road
- 🚰Inconsistent hot water supply in bathrooms
- 🍕Mediocre quality and expensive food at the restaurant
- 🔊Noisy environment due to nearby clubs or bars
- 🔍Limited English spoken by staff members
- 🔑Weak security measures and room key management
What this place has to offer
Things to do and ways to relaxTours
Services and conveniencesConcierge, Contactless check-in/out, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Hotel Santana is conveniently located in the popular Peten area. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Facilities like family room, restaurant, laundry service, bar, safety deposit boxes are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. Access to the hotel's hot tub, outdoor pool will further enhance your satisfying stay. For reliable service and professional staff, Hotel Santana caters to your needs.
Where you'll be sleeping
20 m²
Standard King Room
1 queen bed
20 m²
Standard Double Room
2 double beds
20 m²
Standard Double Room
3 double beds
20 m²
Standard Double Room with Three Double Beds
3 double beds
Standard Double Room, 2 Double Beds
2 double beds
24 m²
Standard Family Room
2 single beds and 3 double beds
20 m²
Standard Double Room, 3 Double Beds(3 Twin Beds)
Room Assigned on Arrival
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