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Interior view
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Interior view
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Lobby
Suite-1 King Bed,Non Smoking - Suite room
Suite-1 King Bed,Non Smoking - Suite room
Meeting room / ballrooms
Spa
Bar
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Restaurant
Bar/lounge
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Bar/lounge
Fitness center
Meeting room / ballrooms
Meeting room / ballrooms
Facilities
1 King Bed,Non Smoking - Guestroom
1 KING BED,NON SMOKING,WORK - Guestroom
1 King Bed,Non Smoking - Guestroom
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Bar/lounge
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Bar/lounge
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2 Queen Beds,Non Smoking - Guestroom
Bar/lounge

The Whitehall Hotel, BW Premier Collection

Chicago, EUA

8.1Classificação
ExcelenteAvaliado por Hóspedes
2.818Avaliações

O que esperar

Prós

  • 🌟Exceptional customer service from staff like Cheryl and Alex
  • 🛏️Comfortable beds and spacious rooms
  • 🎉Great location near tourist attractions and shopping areas
  • 🧼Very clean hotel with prompt housekeeping service
  • 👍Helpful and accommodating staff, like Felicia and Ben
  • 👌Value for money and affordable pricing
  • 🍽️Good dining options with delicious breakfast and restaurants
  • 🛎️Efficient front desk service and quick responses to requests
  • 🏙️Breathtaking views of the city from certain rooms
  • 🧳Convenient amenities like luggage storage and bellhop services

Contras

  • 🧹Inconsistent room cleaning service, with some rooms left uncleaned
  • 💸Issues with overcharging guests or attempting to charge for services not rendered
  • 🦟Reports of bed bugs and hygiene issues in certain rooms
  • 🏚️Dated and worn-out rooms with maintenance issues like broken fixtures and furniture
  • 🔌Outdated amenities and lack of modern conveniences like USB ports and fridge in rooms
  • 😡Encountering rude or unhelpful staff members, impacting guest experience
  • 🔒Troubles with refunds, deposits, and billing errors causing inconvenience to guests
  • 🚪Inconvenient policies like limited room cleaning or room key malfunctions
  • 🍷Inconsistent service in the on-site restaurant, with unexpected closures
  • 🔧Maintenance issues like mold, bad odors, and lack of proper room ventilation

O que este lugar tem para oferecer

Coisas para fazer e maneiras de relaxarCentro de fitness
Serviços e conveniênciasCheck-in/check-out sem contato, Concierge, Depósito de bagagem, Elevador, Entrega de comida, Instalações para hóspedes com deficiência, Lavagem a seco, Limpeza diária, Serviço de lavanderia
Jantar, beber e petiscarEntrega de mantimentos
Acesso à internetWi-Fi em áreas públicas, Wi-Fi grátis em todos os quartos!
Idiomas faladosInglês, Espanhol, Filipino, Chinês [Mandarim], Francês, Chinês [Cantonês]

Set in a prime location of Chicago (IL), The Whitehall Hotel puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time. Take advantage of the hotel's free Wi-Fi in all rooms, laundromat, 24-hour front desk, facilities for disabled guests, express check-in/check-out. Designed for comfort, selected guestrooms offer television LCD/plasma screen, bathroom phone, linens, mirror, slippers to ensure a restful night. Entertain the hotel's recreational facilities, including fitness center. No matter what your reasons are for visiting Chicago (IL), The Whitehall Hotel will make you feel instantly at home.

Onde você vai dormir

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19 m²

Superior Room

1 king bed or 1 queen bed or 1 super king bed & 1 king bed or 1 queen bed

1 King Bed,Non Smoking image 1
1 King Bed,Non Smoking image 2
1 King Bed,Non Smoking image 3
1 King Bed,Non Smoking image 4
1 King Bed,Non Smoking image 5
1 King Bed,Non Smoking image 6
1 King Bed,Non Smoking image 7
1 King Bed,Non Smoking image 8
1 King Bed,Non Smoking image 9
1 King Bed,Non Smoking image 10
28 m²

1 King Bed,Non Smoking

1 king bed & 1 queen bed

1 KING BED,NON SMOKING,WORK image 1
1 KING BED,NON SMOKING,WORK image 2
1 KING BED,NON SMOKING,WORK image 3
1 KING BED,NON SMOKING,WORK image 4
1 KING BED,NON SMOKING,WORK image 5
1 KING BED,NON SMOKING,WORK image 6
28 m²

1 KING BED,NON SMOKING,WORK

1 king bed

Suite-1 King Bed,Non Smoking,Sofabed image 1
Suite-1 King Bed,Non Smoking,Sofabed image 2
Suite-1 King Bed,Non Smoking,Sofabed image 3
Suite-1 King Bed,Non Smoking,Sofabed image 4
Suite-1 King Bed,Non Smoking,Sofabed image 5
Suite-1 King Bed,Non Smoking,Sofabed image 6
39 m²

Suite-1 King Bed,Non Smoking,Sofabed

1 sofa bed and 1 king bed or 1 king bed

SUITE-1 KING BED,LIVING ROOM,NON SMOKING image 1
SUITE-1 KING BED,LIVING ROOM,NON SMOKING image 2
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SUITE-1 KING BED,LIVING ROOM,NON SMOKING image 6
79 m²

SUITE-1 KING BED,LIVING ROOM,NON SMOKING

1 king bed

Suite-1 King Bed,Non Smoking image 1
Suite-1 King Bed,Non Smoking image 2
Suite-1 King Bed,Non Smoking image 3
Suite-1 King Bed,Non Smoking image 4
Suite-1 King Bed,Non Smoking image 5
Suite-1 King Bed,Non Smoking image 6
70 m²

Suite-1 King Bed,Non Smoking

1 king bed

SUITE-1 KING BED,NON SMOKING, 2 BATHROOM image 1
SUITE-1 KING BED,NON SMOKING, 2 BATHROOM image 2
SUITE-1 KING BED,NON SMOKING, 2 BATHROOM image 3
SUITE-1 KING BED,NON SMOKING, 2 BATHROOM image 4
SUITE-1 KING BED,NON SMOKING, 2 BATHROOM image 5
SUITE-1 KING BED,NON SMOKING, 2 BATHROOM image 6
70 m²

SUITE-1 KING BED,NON SMOKING, 2 BATHROOM

1 king bed

2 Queen Beds,Non-Smoking image 1
2 Queen Beds,Non-Smoking image 2
2 Queen Beds,Non-Smoking image 3
2 Queen Beds,Non-Smoking image 4
2 Queen Beds,Non-Smoking image 5
28 m²

2 Queen Beds,Non-Smoking

2 queen beds

ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,ROLLSH,WORK,UPGLIN,MARBLB,NON SMOKING image 1
ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,ROLLSH,WORK,UPGLIN,MARBLB,NON SMOKING image 2
ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,ROLLSH,WORK,UPGLIN,MARBLB,NON SMOKING image 3
ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,ROLLSH,WORK,UPGLIN,MARBLB,NON SMOKING image 4
ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,ROLLSH,WORK,UPGLIN,MARBLB,NON SMOKING image 5
28 m²

ACCESSIBLE - 2 QUEEN,MOBILITY ASSISTANCE,ROLLSH,WORK,UPGLIN,MARBLB,NON SMOKING

2 queen beds

1 Queen Bed,Non Smoking image 1
1 Queen Bed,Non Smoking image 2
1 Queen Bed,Non Smoking image 3
1 Queen Bed,Non Smoking image 4
1 Queen Bed,Non Smoking image 5
19 m²

1 Queen Bed,Non Smoking

1 queen bed & 1 queen bed

O que outros hóspedes dizem sobre este hotel

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The Whitehall Hotel, BW Premier CollectionChicago, EUA

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