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Standard Double or Twin - Guestroom
Shared lounge/TV area
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Spa
Standard Double or Twin - Guestroom

Hotel Mercure Graz City

Graz, Austria

7.9Rating
Very GoodRated by Guests
481Reviews

What to expect

Pros

  • 🌟Great location for sightseeing and city center access
  • 🛏️Comfortable and spacious rooms
  • 🍳Good breakfast selection with quality items
  • 🧼Clean rooms and common areas
  • 🏢Modern facilities and decor
  • 🚗Convenient parking options
  • 🍹Friendly and helpful staff at the bar
  • 👍Efficient and kind customer service
  • 🍩Variety of food options at breakfast
  • 🌞Good natural lighting in rooms and common spaces

Cons

  • ❌Inconsistent housekeeping service
  • 💸High pricing for rooms and additional services
  • 🌡️Issues with air conditioning in some rooms
  • 🔊Noisy environment due to nearby nightclub or bar
  • 🚿Uncomfortable or outdated bathroom amenities
  • 💼Lack of welcoming attitude from some staff members
  • 🚗Limited or difficult parking arrangements
  • 🔒Issues with room temperature control
  • 🥐Breakfast options could be improved for variety and freshness
  • 🤝Improvements needed in overall customer service experience

What this place has to offer

Things to do and ways to relaxFitness center, Sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Italian, Hungarian, Romanian, Croatian, Slovenian

Set in a prime location of Graz, Hotel Mercure Graz City puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Hotel Mercure Graz City. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Graz, Hotel Mercure Graz City will make you feel instantly at home.

Where you'll be sleeping

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35 m²

Junior Suite

1 double bed and 1 sofa bed

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26 m²

Privilege Room

52 double beds or 1 double bed or 1 queen bed

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23 m²

Standard Double or Twin

1 double bed

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46 m²

Executive Suite

1 king bed or 1 double bed

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Standard Double Room - single occupancy

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Prestige Room

1 queen bed

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Room Assigned on Arrival

1 single bed

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standard room with one double bed or twin beds breakfast (1 double or 1 twin)

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Privilege Room - single occupancy - Breakfast included in the price

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DOUBLE ROOM TWIN ROOM 1 TWIN BED DOUBLE OR 2 TWINS

What other guests say about this hotel

  • 1

Is this hotel improving or worsening?

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Hotel Mercure Graz CityGraz, Austria

Where you'll be staying