Castelo Saint Andrews

Name: Castelo Saint Andrews
Address: Rua das Flores, 171, Gramado, 95670000, Brazil
Rating: 8.5

Gramado, Brasile

8.5Valutazione

EccellenteValutato dagli ospiti

76Recensioni

Cosa aspettarsi

Pro

🌟Impeccable service and attention from staff
🏰Luxurious and sophisticated decor throughout the hotel
🍽️Delicious and well-paired dining options
🌄Breathtaking views of the Quilombo Valley
🌺Beautiful and well-maintained gardens
🍷Award-winning wine cellar with excellent selections
💆Relaxing spa facilities for ultimate comfort
🍳Flexible breakfast timing and personalized service
🍾Warm welcome with champagne and special treats
🍹Attentive and efficient service for a memorable experience

Contro

🔑Issues with room key access and security in Mountain House
🍲Inconsistencies in dining experience and portion sizes
🛏️Lack of heating in the bathroom and room amenities
📉Decline in hospitality quality and attention to detail
💸Challenges with cost-benefit ratio and additional charges
🕒Slow service and delays in room arrangements
🛎️Issues with initial reception service and responsiveness
💡Maintenance issues in property and garden upkeep
🚪Lack of privacy and security concerns in Mountain House
❌Misleading information and discrepancies in room reservations

Cosa offre questo posto

Cose da fare e modi per rilassarsiBagno turco, Campo da golf in loco, Centro fitness, Escursionismo, Giro dei pub, Hammam, Impacco corpo, Intrattenimento in loco, Massaggio, Pediluvio, Piscina con vista, Sala giochi, Sauna, Solarium, Spa, Tour, Vasca idromassaggio

Servizi e comoditàAscensore, Check-in/out senza contatto, Consegna cibo, Deposito bagagli, Lavaggio a secco, Portineria, Pulizie giornaliere, Servizio lavanderia

Ristorazione, bevande e snackConsegna di generi alimentari

Accesso a InternetWi-Fi gratuito in tutte le camere!, Wi-Fi nelle aree pubbliche

Lingue parlateInglese, Tedesco, Spagnolo, Portoghese

Stop at Hotel Saint Andrews to discover the wonders of Gramado. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Take advantage of the hotel's 24-hour front desk, express check-in/check-out, luggage storage, valet parking, room service. Some of the well-appointed guestrooms feature whirlpool bathtub, air conditioning, mini bar, balcony/terrace, telephone. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. For reliable service and professional staff, Hotel Saint Andrews caters to your needs.