Exterior view
Interior view
Interior view
Exterior view
Exterior view
Interior view
Exterior view
Lobby
Lobby
Lobby
Swimming pool
1 King Bed, Hydrotherapy Suite, Non-Smoking - Guestroom
1 King Bed, One-Bedroom, Hydrotherapy Kitchenette Suite, Non-Smoking - Guestroom
Swimming pool
Spa
Meeting room / ballrooms
Ballroom
2 Queen Beds, Superior Room, Non-Smoking - Guestroom
Business center
Restaurant
Bar/lounge
Facilities
Bar/lounge
Bar/lounge
Facilities
Spa
Spa
Bar/lounge
Spa
Meeting room / ballrooms
Facilities
Meeting room / ballrooms
Facilities
1 King Bed, Studio Room, Non-Smoking - Guestroom
Food and beverages
Spa
Facilities
Spa
Spa
Bathroom
Facilities
Spa
Facilities
Facilities
Shower
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null
null
null
null
Meeting room / ballrooms
Food and beverages
1 King Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking - Guestroom
Meeting room / ballrooms
Spa
Ballroom
Meeting room / ballrooms
Recreational facilities
Spa
Meeting room / ballrooms
Spa

Viana Hotel and Spa, Trademark Collection by Wyndham

7.8Rating
Very GoodRated by Guests
482Reviews

What to expect

Pros

  • 🌟Excellent customer service and hospitality
  • 🛏️Comfortable beds and pillows
  • 🍽️Delicious on-site restaurant
  • 🚗Convenient shuttle service
  • 🧖Great spa experience with professional staff
  • 🌺Beautiful and tranquil hotel and spa ambiance
  • 🍹Entertainment options and amenities available
  • 🎉Perfect for wedding parties and group events
  • 💆Relaxing spa treatments and services
  • 🍾Special packages for couples and celebrations

Cons

  • 🧼Issues with room cleanliness and maintenance
  • 💸High prices for basic amenities like breakfast
  • 🏢Outdated and tired room furnishings
  • 🔇Lack of soundproofing and noise disturbances
  • 🚫Limited or subpar amenities for the price
  • 🛠️Needs upgrades and renovations in decor and facilities
  • 🗑️Issues with housekeeping and room service requests
  • 🥇Not meeting expectations for a 4-star hotel
  • 🌬️Heating or cooling system malfunctions
  • 👎Inconsistent service quality and staff attitude

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Fitness center, Game room, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French

The 4-star Viana Hotel & Spaoffers comfort and convenience whether you're on business or holiday in New York (NY). The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Viana Hotel & Spa . Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. No matter what your reasons are for visiting New York (NY), Viana Hotel & Spa BW Premier Collection will make you feel instantly at home.

Where you'll be sleeping

1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking image 1
1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking image 2
1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking image 3
1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking image 4
1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking image 5
1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking image 6
1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking image 7
1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking image 8
1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking image 9
1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking image 10
1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking image 11
49 m²

1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking

1 sofa bed and 1 king bed

King Room - Disability Access/Non-Smoking image 1
King Room - Disability Access/Non-Smoking image 2
King Room - Disability Access/Non-Smoking image 3
King Room - Disability Access/Non-Smoking image 4
King Room - Disability Access/Non-Smoking image 5
King Room - Disability Access/Non-Smoking image 6
King Room - Disability Access/Non-Smoking image 7
31 m²

King Room - Disability Access/Non-Smoking

1 king bed

2 Double Beds, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking image 1
2 Double Beds, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking image 2
2 Double Beds, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking image 3
2 Double Beds, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking image 4
2 Double Beds, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking image 5
2 Double Beds, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking image 6
32 m²

2 Double Beds, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking

2 double beds

1 King Bed, One-Bedroom, Hydrotherapy Kitchenette Suite, Non-Smoking image 1
1 King Bed, One-Bedroom, Hydrotherapy Kitchenette Suite, Non-Smoking image 2
1 King Bed, One-Bedroom, Hydrotherapy Kitchenette Suite, Non-Smoking image 3
1 King Bed, One-Bedroom, Hydrotherapy Kitchenette Suite, Non-Smoking image 4
1 King Bed, One-Bedroom, Hydrotherapy Kitchenette Suite, Non-Smoking image 5
1 King Bed, One-Bedroom, Hydrotherapy Kitchenette Suite, Non-Smoking image 6
1 King Bed, One-Bedroom, Hydrotherapy Kitchenette Suite, Non-Smoking image 7
49 m²

1 King Bed, One-Bedroom, Hydrotherapy Kitchenette Suite, Non-Smoking

1 sofa bed and 1 king bed

1 King Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking image 1
1 King Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking image 2
1 King Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking image 3
1 King Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking image 4
1 King Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking image 5
1 King Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking image 6
32 m²

1 King Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking

1 king bed

1 King Bed, Studio Room, Non-Smoking image 1
1 King Bed, Studio Room, Non-Smoking image 2
1 King Bed, Studio Room, Non-Smoking image 3
1 King Bed, Studio Room, Non-Smoking image 4
1 King Bed, Studio Room, Non-Smoking image 5
1 King Bed, Studio Room, Non-Smoking image 6
31 m²

1 King Bed, Studio Room, Non-Smoking

1 king bed and 1 sofa bed

1 King Bed, Superior Room, Non-Smoking image 1
1 King Bed, Superior Room, Non-Smoking image 2
1 King Bed, Superior Room, Non-Smoking image 3
1 King Bed, Superior Room, Non-Smoking image 4
1 King Bed, Superior Room, Non-Smoking image 5
1 King Bed, Superior Room, Non-Smoking image 6
31 m²

1 King Bed, Superior Room, Non-Smoking

1 king bed

Standard King Room image 1
Standard King Room image 2
Standard King Room image 3
Standard King Room image 4
Standard King Room image 5
Standard King Room image 6
31 m²

Standard King Room

1 king bed

1 King Bed, Hydrotherapy Suite, Non-Smoking image 1
1 King Bed, Hydrotherapy Suite, Non-Smoking image 2
1 King Bed, Hydrotherapy Suite, Non-Smoking image 3
1 King Bed, Hydrotherapy Suite, Non-Smoking image 4
1 King Bed, Hydrotherapy Suite, Non-Smoking image 5
1 King Bed, Hydrotherapy Suite, Non-Smoking image 6
1 King Bed, Hydrotherapy Suite, Non-Smoking image 7
42 m²

1 King Bed, Hydrotherapy Suite, Non-Smoking

1 king bed

2 Queen Beds, Superior Room, Non-Smoking image 1
2 Queen Beds, Superior Room, Non-Smoking image 2
2 Queen Beds, Superior Room, Non-Smoking image 3
2 Queen Beds, Superior Room, Non-Smoking image 4
2 Queen Beds, Superior Room, Non-Smoking image 5
31 m²

2 Queen Beds, Superior Room, Non-Smoking

2 queen beds

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Where you'll be staying