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What to expect
Pros
- 🌟Excellent customer service and hospitality
- 🛏️Comfortable beds and pillows
- 🍽️Delicious on-site restaurant
- 🚗Convenient shuttle service
- 🧖Great spa experience with professional staff
- 🌺Beautiful and tranquil hotel and spa ambiance
- 🍹Entertainment options and amenities available
- 🎉Perfect for wedding parties and group events
- 💆Relaxing spa treatments and services
- 🍾Special packages for couples and celebrations
Cons
- 🧼Issues with room cleanliness and maintenance
- 💸High prices for basic amenities like breakfast
- 🏢Outdated and tired room furnishings
- 🔇Lack of soundproofing and noise disturbances
- 🚫Limited or subpar amenities for the price
- 🛠️Needs upgrades and renovations in decor and facilities
- 🗑️Issues with housekeeping and room service requests
- 🥇Not meeting expectations for a 4-star hotel
- 🌬️Heating or cooling system malfunctions
- 👎Inconsistent service quality and staff attitude
What this place has to offer
The 4-star Viana Hotel & Spaoffers comfort and convenience whether you're on business or holiday in New York (NY). The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Viana Hotel & Spa . Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. No matter what your reasons are for visiting New York (NY), Viana Hotel & Spa BW Premier Collection will make you feel instantly at home.
Where you'll be sleeping











1 King Bed, One-Bedroom, Hydrotherapy Balcony Suite, Non-Smoking
1 sofa bed and 1 king bed







King Room - Disability Access/Non-Smoking
1 king bed






2 Double Beds, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking
2 double beds







1 King Bed, One-Bedroom, Hydrotherapy Kitchenette Suite, Non-Smoking
1 sofa bed and 1 king bed






1 King Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking
1 king bed






1 King Bed, Studio Room, Non-Smoking
1 king bed and 1 sofa bed






1 King Bed, Superior Room, Non-Smoking
1 king bed






Standard King Room
1 king bed







1 King Bed, Hydrotherapy Suite, Non-Smoking
1 king bed





2 Queen Beds, Superior Room, Non-Smoking
2 queen beds
What other guests say about this hotel
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