The Lion at Malpas
9.2Rating
ExceptionalRated by Guests
781Reviews
What to expect
Pros
- 🌟Friendly and welcoming staff
- 🍽️Excellent quality and delicious food
- 🏨Luxurious and beautifully appointed rooms
- 🐕Dog-friendly accommodation and welcoming to pets
- 🛁High-quality bathroom amenities and facilities
- 🍳Delicious and well-prepared cooked breakfast
- 🪟Lovely modern and cozy room decor
- 🔥Atmospheric setting with cozy fireplaces
- 🌈Variety of food options on the menu
- 👍Helpful and attentive service from the staff
Cons
- 💸Expensive pet fees for a single night stay
- 🔇Inadequate shower pressure in some rooms
- 🤷Confusion over booking confirmations and availability
- 🍺High bar prices compared to local standards
- 🚪Lack of organization and communication among staff
- 💼Issues with refunds and customer service management
- 🍽️Inconsistent service quality and slow staff response
- 🙅Unprofessional behavior and lack of initiative from some staff members
- 💤Noise disturbances or lack of peaceful ambiance in some areas
- 📉Disappointing experience compared to previous visits or expectations
What this place has to offer
Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Where you'll be sleeping
28 m²
Three-Bedroom House
1 queen bed & 1 queen bed & 2 single beds & 1 sofa bed
29 m²
Deluxe Twin Room
2 single beds
28 m²
Twin Room - Disability Access
2 single beds
28 m²
Deluxe Double Room
1 queen bed
24 m²
King Room
1 queen bed
24 m²
Twin Room
2 single beds
45 m²
King Suite
1 queen bed & 1 sofa bed
Standard King Suite
Executive Double or Twin Room(1 Twin Bed)
Deluxe Quadruple Room
1 sofa bed and 1 king bed or 1 king bed or 1 double bed and 1 queen bed
What other guests say about this hotel
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