Sotetsu Hotels The Splaisir Seoul Dongdaemun
9.0Rating
ExcellentRated by Guests
3,377Reviews
What to expect
Pros
- 🏙️Centrally located in the heart of Seoul with easy access to public transportation
- 🛏️Spacious rooms with comfortable beds and modern amenities
- 🏋️Large gym and laundry facilities available for guests
- 🍽️Excellent breakfast options with a variety of choices for guests
- 👍🏻Friendly and helpful staff who can communicate effectively in English and other languages
- 🛍️Close proximity to shopping malls, restaurants, and tourist attractions in Dongdaemun area
- 🚇Convenient access to subway stations for easy travel around Seoul
- 🏢Modern facilities and well-maintained hotel premises
- 🍜Numerous dining options nearby, including street food vendors and international restaurants
- 🌟High value for the price paid, making it a great choice for visitors
Cons
- 🚗Noisy rooms facing a major street with disruptive traffic sounds day and night
- 💡Inconvenient light controls in rooms, especially the master switch affecting all lights
- 🍳Poor quality and variety of breakfast buffet, with undercooked items and limited choices
- 💸Lack of refund policy for prepaid services like breakfast buffet, leading to dissatisfaction
- 🦟Bed bug infestation reported in some rooms, causing discomfort for guests
- 📧Lack of responsiveness to guest emails and inquiries, affecting communication and service quality
- ❄️Issues with air conditioning controls, leading to room temperature problems and discomfort
- 🥨Limited facilities such as no swimming pool or coin laundry on-site for guest convenience
- 📏Some room facilities needing improvements, like bathroom locks and bidets not functioning properly
- 📞Front desk staff behavior reported as cold or unhelpful, impacting overall guest experience
What this place has to offer
Things to do and ways to relaxFitness center
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Korean, Japanese
KY-Heritage Hotel Dongdaemun is a popular choice amongst travelers in Seoul, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the KY-Heritage Hotel Dongdaemun. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at KY-Heritage Hotel Dongdaemun.
Where you'll be sleeping
26 m²
Deluxe Double Room - No Parking
1 king bed
26 m²
High Floor Deluxe Family Twin Room
1 king bed and 1 single bed
26 m²
High Floor Deluxe Double Room
1 king bed
26 m²
Deluxe Family Twin Room - No Parking
1 king bed and 1 single bed
28 m²
High Floor Deluxe Triple Room
3 single beds
28 m²
Triple Room - Non-Smoking, No Parking Allowed
3 single beds
29 m²
High Floor Corner Deluxe Twin Family Room
1 king bed and 1 single bed
26 m²
Standard Double Room - No Parking
1 king bed
29 m²
Corner Deluxe Twin Family Room
1 single bed and 1 king bed
56 m²
Splaisir Dongdaemun Suite
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