Sheraton Grand Mirage Resort, Gold Coast
8.4Rating
ExcellentRated by Guests
816Reviews
What to expect
Pros
- 🏖️Beautiful beachfront location with direct access to the beach
- 🛏️Spacious rooms and villas offering comfort and relaxation
- 🍴Great food options and buffet breakfasts available
- 🌴Stunning resort facilities with multiple pools and palm trees
- 🏊♂️Family-friendly environment with activities for kids and pools for all ages
- 🍹Poolside bar serving refreshing drinks and providing excellent service
- 🌟Exceptional customer service and friendly staff interactions
- 🛎️Attentive staff members and accommodating service
- 🌅Stunning views of the ocean and surrounding landscapes
- 🔑Convenient access to shopping centers and nearby attractions
Cons
- 🏚️Rooms and corridors show signs of being rundown and in need of renovation
- 🍽️Limited options and disappointing quality in the breakfast buffet
- 🚿Challenges with bathroom facilities like noisy air conditioning and outdated features
- 🧴Lack of maintenance and cleanliness in certain areas of the property
- 👶Presence of loud and disruptive children impacting the peaceful atmosphere
- 🛌Issues with the condition of beds, pillows, and linen affecting comfort levels
- 🔊Noise disturbances and disruptions from air conditioning units and other sources
- 🕰️Delays in services like room preparation, luggage collection, and check-out processes
- 🧹Inconsistencies in cleanliness, maintenance, and upkeep of the property
- 💸High costs compared to the perceived value and quality of the services provided
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hot tub, Massage, On-site entertainment, Pool with view, Private beach, Sauna, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Chinese [Mandarin], French, Japanese, Indonesian
Sheraton Grand Mirage Resort, Gold Coast is conveniently located in the popular Main Beach area. The property features a wide range of facilities to make your stay a pleasant experience. To be found at the hotel are 24-hour room service, facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, whirlpool bathtub, non smoking rooms, air conditioning, heating. Access to the hotel's hot tub, fitness center, sauna, outdoor pool, spa will further enhance your satisfying stay. Convenience and comfort makes Sheraton Grand Mirage Resort, Gold Coast the perfect choice for your stay in Gold Coast.
Where you'll be sleeping
178 m²
2 Bedroom Villa, Ocean view, Villa Building
1 sofa bed and 1 king bed and 2 single beds
167 m²
3 Bedroom Villa, Villa Building
1 king bed and 1 double bed and 2 single beds
228 m²
Rooftop, 2 Bedroom Villa, Villa Building, Top floor, Balcony
1 king bed and 2 single beds
149 m²
2 Bedroom Villa, Villa Building
2 single beds and 1 king bed
115 m²
Garden Terrace, 1 Bedroom Suite, 1 King, Garden view
1 king bed
43 m²
Mirage Resort, Guest room, 1 King, Resort view
1 king bed
43 m²
Mirage Resort, Guest room, 2 Double, Resort view
2 double beds
185 m²
Presidential, 1 Bedroom Presidential Suite, 1 King
1 king bed
48 m²
Garden Terrace, Guest room, 2 Double, Garden view
2 double beds
43 m²
Ocean View, Guest room, 1 King, Partial ocean view
1 king bed
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