Saad Hotel Astana
7.6Rating
Very GoodRated by Guests
201Reviews
What to expect
Pros
- 🏨Good location near shopping mall
- 🌟Professional and friendly staff
- 🍳Great breakfast choices
- 👨👩👧👦Family-friendly amenities
- 🛏️Spacious and comfortable rooms
- 🏊♂️Access to swimming pool
- 🥂Upgrade to luxurious suite
- 🍨Quality and variety in breakfast
- 🌆Stunning views from the room
- 🛍️Close to main attractions for shopping
Cons
- 🐢Slow internet connection
- ❄️Rooms too cold with no heating option
- 🚫Unpleasant staff behavior
- 🚿Inconsistent room cleaning service
- 🌐Wi-Fi connectivity issues
- 💤Poor soundproofing in rooms
- 💸Overpriced breakfast options
- 🔔Delayed room service responses
- 🔥Lack of room heating facilities
- 🗑️Rooms not properly vacuumed
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Game room, Hiking, Massage, On-site entertainment, Pub crawl, Sauna, Solarium, Spa, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Russian
What other guests say about this hotel
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