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9.2Rating
ExceptionalRated by Guests
130Reviews
What to expect
Pros
- 🏔️Stunning views of the Matterhorn and surrounding Alps
- 🍽️Delicious and varied dining options at multiple restaurants
- 🏊Great spa facilities including sauna and pool areas
- 🏨Luxurious and comfortable rooms with spacious layouts
- 🌲Peaceful and serene location away from the hustle and bustle
- 🍷Quality food and wine offerings with excellent service
- 🛏️Welcoming and accommodating staff providing exceptional service
- 🎉Special touches for celebrations like anniversaries or honeymoons
- 🚂Unique experience arriving by train with charming transportation
- 🍸Elegant bars and lounges for relaxing evenings
Cons
- 💸High prices compared to other resorts in the region
- 🚊Limited train schedules for getting to and from Zermatt in the evenings
- 🛌Room temperature control issues with some rooms feeling too cold
- 🕰️Limited housekeeping hours during the night
- 💰Incidents of theft reported by guests, raising security concerns
- 🚫Some visitors not following wellness area rules affecting other guests' experiences
- 🏋️♂️Fitness area may be undersized and under-equipped compared to other facilities
- 🦆Unusual decor choices like large rubber ducks obstructing views in certain areas
- 📶Slow or limited Wi-Fi connectivity in certain parts of the hotel
- 🎵Lack of music or entertainment options for guests seeking livelier atmospheres
What this place has to offer
Things to do and ways to relaxBilliards, Bowling alley, Fitness center, Foot bath, Game room, Golf course [on-site], Hammam, Hiking, Hot tub, Massage, On-site entertainment, Sauna, Ski lessons, Skiing, Solarium, Spa, Spa/sauna, Steamroom, Table tennis, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Portuguese, Italian
Where you'll be sleeping







103 m²
Matterhorn Suite
1 king bed & 1 double bed







74 m²
Suite
1 single bed







40 m²
Matterhorn Superior Room
1 king bed







30 m²
Classic Room
1 single bed




48 m²
Junior Suite with Mountain View
1 king bed




37 m²
Natur Superior
1 king bed

48 m²
Junior Suite
1 single bed

40 m²
Superior Double Room
1 single bed

74 m²
Suite (Top Floor)

48 m²
Junior Suite (Matterhorn)
1 single bed
What other guests say about this hotel
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