Raffles London at The OWO
9.2Rating
ExceptionalRated by Guests
239Reviews
What to expect
Pros
- 🏰Stunning historic building with rich architecture
- 🌟Exceptionally attentive and friendly staff
- 🥂Unique and fun experiences like the Spy bar
- 🍳Delicious and quality breakfast options
- 🏊Amazing spa and pool facilities
- 🌍Perfect central location for sightseeing
- 🕰️Impeccable historical charm and ambience
- 🛎️High level of customer care and service excellence
- 💆Luxurious amenities and relaxing atmosphere
- 👌Well-designed rooms with convenient features
Cons
- 🍞Breakfast quality could be improved
- 🐕Unexpected presence of pets in dining areas
- 💸Expensive pricing, especially for families
- 🍫Hot chocolate could be of better quality
- 🚪Lack of certain room amenities like mirrors or wardrobe sections
- 🧼Housekeeping service inconsistencies
- 🥤Slow service and lack of knowledge in some staff members
- ❄️Rooms not adequately heated and ventilation issues
- 🚫Some disappointing dining experiences
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Sauna, Spa, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Portuguese, Italian, Arabic, Russian, Danish, Greek
Where you'll be sleeping
60 m²
Junior Suite
1 double bed and 1 sofa bed or 2 single beds
34 m²
Superior
1 king bed or 1 super king bed
45 m²
Executive
1 king bed or 1 super king bed
31 m²
Classic
1 king bed or 1 super king bed
41 m²
Deluxe
1 king bed
64 m²
Westminister Suite
1 king bed or 1 super king bed
83 m²
Ministerial Suite
1 king bed or 1 super king bed
96 m²
Corner Suite
1 king bed or 1 super king bed
43 m²
Deluxe Twin
87 m²
Ministerial Suite
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.