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8.7Rating
ExcellentRated by Guests
100Reviews
What to expect
Pros
- 🏨Excellent service from staff
- 🍹Great amenities like spa and pool
- 🏞️Beautiful views from the hotel
- 🛎️Concierge and butler services are top-notch
- 🍴Delicious breakfast options
- 🥂Welcome drinks and treats provided
- 🧖♂️Luxurious bathroom facilities
- 👨👩👧👦Family-friendly atmosphere and activities
- 🏊♂️Great pool and sauna facilities
- 🌟Highly attentive and friendly staff
Cons
- 🅿️Valet parking service can be slow
- 💰Expensive pricing for some services
- 🥛Inconsistent or lacking room service
- 🥚Minor issues with food orders
- 🚪Lack of dressing rooms near the pool
- 🤷♂️Some communication issues regarding payments
- 🥓Unusual breakfast choices or missing items
- 🔗Challenges with booking reservations
- 🚶♂️Intrusive or overwhelming butler service
- 💸Not worth the premium pricing for some guests
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Filipino, Chinese [Mandarin], French, Portuguese, Italian, Arabic, Turkish, Chinese [Cantonese], Japanese, Bulgarian
Where you'll be sleeping








65 m²
Signature One Bedroom King Suite
1 king bed or 1 double bed









65 m²
Signature 1 Bedroom Suite 1 King, Butler Service, Living Room, Wet Bar, 1.5 Bathrooms
1 double bed








41 m²
Premier 1 King Hearing Access, Butler Service, Rain Shower And Soaking Tub
1 double bed







65 m²
Emerald 1 Bedroom Suite 1 King
1 king bed







41 m²
Premier 1 King Mobility Access Tub With Grab Bars, Butler Service, Rain Shower Tub
1 double bed







37 m²
Deluxe Queen Room with Two Queen Beds - Mobility Access
2 queen beds or 2 double beds






65 m²
Emerald One Bedroom King Suite with Butler Service







37 m²
Deluxe 2 Queens Hearing Access, Butler Service, Marble Bathroom With Rain Shower
2 double beds







37 m²
Deluxe 1 King Mobility And Hearing Access, Tub With Grab Bars, Butler Service
1 king bed or 1 double bed







46 m²
Grand 1 King Hearing Access , 5 Fixture Bathroom With Shower And Tub
1 double bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 133.75% over the period.
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