Midtown Shangri-La, Hangzhou

Name: Midtown Shangri-La, Hangzhou
Address: No. 6 Changshou Road,Xiacheng District, Hangzhou, Zhejiang, 310006, China
Rating: 8.84

Hangzhou, China

No. 6 Changshou Road,Xiacheng District, 310006

8.8Rating

ExcellentRated by Guests

80Reviews

What to expect

Pros

🏞️Great location near West Lake and shopping mall
🍽️Excellent buffet breakfast with a wide variety of options
👩‍👩‍👧‍👦Friendly and attentive staff, known for warm service
🏊‍♂️Impressive fitness center and pool facilities
🍻Own brewery with great selection of craft beers
🌟Luxurious rooms with modern amenities and comfortable bedding
🥂Nice restaurant and bar options within the hotel
🛍️Connected to a shopping center for convenient shopping and dining
👍Efficient check-in process and fast service for guests
🏊‍♀️Well-equipped gym with high-quality service

Cons

🚬Smells of cigarette smoke in certain areas
💸Minibar not free in some room categories
🧴Bathroom maintenance required in some rooms
🍔Food quality issues reported in the hotel restaurant
🛎️Inconsistent service levels from doormen and porters
🚕Issues with airport transfer service and taxi arrangements
🛌Room decor and fixtures showing signs of aging
🔒Difficulty in room booking process and confirmation delays
🕰️Delays and inconveniences during check-in process reported
🤝Lack of personalized service and attention to detail in some interactions

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fishing, Fitness center, Foot bath, Hot tub, Light therapy, Massage, Nightclub, On-site entertainment, Pool with view, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]

Midtown Shangri-La Hotel Hangzhou is conveniently located in the popular West Lake District – Hubin Area area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, grocery deliveries, are at hand. Television LCD/plasma screen, carpeting, cleaning products, clothes rack, complimentary instant coffee can be found in selected guestrooms. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. Convenience and comfort makes Midtown Shangri-La Hotel Hangzhou the perfect choice for your stay in Hangzhou.