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Chocolatería de San Ginés - 1.07 km from property
Room with Queen Size Bed - Interior view
Thyssen-Bornemisza Museum - 180 m from property
Prado Museum - 150 m from property
Caixa Forum - 370 m from property
Círculo de Bellas Artes - 500 m from property
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Mercure Madrid Centro

Madrid, Spain

8.1Rating
ExcellentRated by Guests
863Reviews

What to expect

Pros

  • 🏨Central and convenient location for exploring Madrid
  • 🥐Delicious and varied breakfast options
  • 👍Friendly and helpful staff members
  • 🛏️Comfortable and well-equipped rooms
  • 🌟Excellent service and professionalism from the reception staff
  • 🍽️Great dining options nearby for a variety of tastes
  • 🌞Spacious terrace for relaxing and enjoying the sun
  • 🔒Quiet and peaceful ambiance within the hotel
  • 🍵Complimentary beverages like coffee and tea in the room
  • 🛋️Modern furnishings and amenities for a pleasant stay

Cons

  • 🪤Thin walls and lack of soundproofing in the rooms
  • 🕰️Delayed or unconfirmed requests for late check-out
  • 📶Unreliable or slow internet connectivity
  • 🛎️Inconsistent quality of service standards among staff members
  • 🔊Noise disturbances from neighboring rooms or external sources
  • 🍽️Limited dining options within the hotel premises
  • 🧹Occasional lapses in room cleanliness or maintenance
  • 💤Disruptions to sleep quality due to loud noises or disturbances
  • 💸Higher prices compared to the value offered by the hotel
  • 🎁Failure to fulfill special requests or promises made to guests

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian

Mercure Madrid Centro is perfectly located for both business and leisure guests in Madrid. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Facilities like free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas are readily available for you to enjoy. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like internet access – wireless (complimentary), non smoking rooms, air conditioning, heating, wake-up service. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Mercure Madrid Centro.

Where you'll be sleeping

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45 m²

Junior Suite

1 king bed or 1 double bed or 1 super king bed or 1 sofa bed and 1 king bed or 1 sofa bed and 1 double bed and 3 king beds and 2 single beds & 1 sofa bed & 1 king bed and 2 single beds or 1 sofa bed

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25 m²

2 Single Beds Superior

2 single beds

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25 m²

Standard Room Twin Beds

2 single beds

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20 m²

Standard Room

1 double bed or 2 single beds or 1 single bed or 1 single bed and 1 double bed

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25 m²

Single Room

1 single bed

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25 m²

Room with Queen Size Bed

1 double bed

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25 m²

Standard Room with Extra Bed

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25 m²

Triple Standard

1 single bed and 1 double bed

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25 m²

Superior Room

1 king bed or 2 single beds

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25 m²

Standard Room with Extra Bed

1 single bed and 1 double bed

What other guests say about this hotel

  • 1

Is this hotel improving or worsening?

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Mercure Madrid CentroMadrid, Spain

Where you'll be staying