La Casa de la Marquesa
7.9Rating
Very GoodRated by Guests
49Reviews
What to expect
Pros
- 🏨Historic and charming property
- 🌟Great location in the heart of the historic district
- 🎶Enjoy live music during breakfast
- 🛁Spacious rooms and bathrooms
- 🍳Delicious breakfast included
- 🛋️Beautifully decorated colonial style
- 🎉Incredible staff going above and beyond
- 🚿Best water pressure in the shower
- 🏰Step back in time with 19th-century atmosphere
- 👍Excellent customer service and location
Cons
- 🚿Issues with hot water in some rooms
- 🍽️Slow service and lukewarm food in the restaurant
- 💸Overpriced for the level of service provided
- 🔊Inappropriate music choice during breakfast
- 🛏️Uncomfortable and hard beds
- 🎨Lack of communication and uncomfortable interactions with staff
- 🤝Issues with staff coordination and service delivery
- 🧼Cleanliness concerns and maintenance issues
- 💡Room amenities and lighting need improvement
- 🥤Inconsistent provision of basic amenities like water and towels
What this place has to offer
Things to do and ways to relaxTours
Services and conveniencesDaily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
The 4-star La Casa de la Marquesa offers comfort and convenience whether you're on business or holiday in Queretaro. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Free Wi-Fi in all rooms, 24-hour front desk, valet parking, room service, airport transfer are there for guest's enjoyment. Some of the well-appointed guestrooms feature air conditioning, heating, wake-up service, desk, balcony/terrace. To enhance guests' stay, the hotel offers recreational facilities such as massage. Friendly staff, great facilities and close proximity to all that Queretaro has to offer are three great reasons you should stay at La Casa de la Marquesa.
Where you'll be sleeping
50 m²
Presidential Suite
1 king bed
50 m²
Presidential Suite
2 queen beds
50 m²
Royal Studio Suite,1 King Bed
1 double bed or 1 king bed
30 m²
Deluxe Suite
1 king bed
50 m²
royal studio suite,2 queen beds
2 double beds or 2 queen beds
35 m²
Standard Double Suite
1 queen bed
50 m²
Superior Suite
1 king bed
50 m²
Superior Suite
2 queen beds
35 m²
Standard Double Room
2 double beds
35 m²
Suite Studio Royal (2 Camas Queen)
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.