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La Casa de la Marquesa

Querétaro City, Mexico

Madero 41 Centro, 76000

7.9Rating
Very GoodRated by Guests
49Reviews

What to expect

Pros

  • 🏨Historic and charming property
  • 🌟Great location in the heart of the historic district
  • 🎶Enjoy live music during breakfast
  • 🛁Spacious rooms and bathrooms
  • 🍳Delicious breakfast included
  • 🛋️Beautifully decorated colonial style
  • 🎉Incredible staff going above and beyond
  • 🚿Best water pressure in the shower
  • 🏰Step back in time with 19th-century atmosphere
  • 👍Excellent customer service and location

Cons

  • 🚿Issues with hot water in some rooms
  • 🍽️Slow service and lukewarm food in the restaurant
  • 💸Overpriced for the level of service provided
  • 🔊Inappropriate music choice during breakfast
  • 🛏️Uncomfortable and hard beds
  • 🎨Lack of communication and uncomfortable interactions with staff
  • 🤝Issues with staff coordination and service delivery
  • 🧼Cleanliness concerns and maintenance issues
  • 💡Room amenities and lighting need improvement
  • 🥤Inconsistent provision of basic amenities like water and towels

What this place has to offer

Things to do and ways to relaxTours
Services and conveniencesDaily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

The 4-star La Casa de la Marquesa offers comfort and convenience whether you're on business or holiday in Queretaro. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Free Wi-Fi in all rooms, 24-hour front desk, valet parking, room service, airport transfer are there for guest's enjoyment. Some of the well-appointed guestrooms feature air conditioning, heating, wake-up service, desk, balcony/terrace. To enhance guests' stay, the hotel offers recreational facilities such as massage. Friendly staff, great facilities and close proximity to all that Queretaro has to offer are three great reasons you should stay at La Casa de la Marquesa.

Where you'll be sleeping

Presidential Suite image 1
Presidential Suite image 2
Presidential Suite image 3
Presidential Suite image 4
Presidential Suite image 5
Presidential Suite image 6
Presidential Suite image 7
Presidential Suite image 8
Presidential Suite image 9
Presidential Suite image 10
Presidential Suite image 11
50 m²

Presidential Suite

1 king bed

Presidential Suite image 1
Presidential Suite image 2
Presidential Suite image 3
Presidential Suite image 4
Presidential Suite image 5
50 m²

Presidential Suite

2 queen beds

Royal Studio Suite,1 King Bed image 1
Royal Studio Suite,1 King Bed image 2
Royal Studio Suite,1 King Bed image 3
Royal Studio Suite,1 King Bed image 4
Royal Studio Suite,1 King Bed image 5
50 m²

Royal Studio Suite,1 King Bed

1 double bed or 1 king bed

Deluxe Suite image 1
Deluxe Suite image 2
Deluxe Suite image 3
Deluxe Suite image 4
30 m²

Deluxe Suite

1 king bed

royal studio suite,2 queen beds image 1
royal studio suite,2 queen beds image 2
royal studio suite,2 queen beds image 3
royal studio suite,2 queen beds image 4
50 m²

royal studio suite,2 queen beds

2 double beds or 2 queen beds

Standard Double Suite image 1
Standard Double Suite image 2
Standard Double Suite image 3
Standard Double Suite image 4
35 m²

Standard Double Suite

1 queen bed

Superior Suite image 1
Superior Suite image 2
Superior Suite image 3
50 m²

Superior Suite

1 king bed

Superior Suite image 1
Superior Suite image 2
50 m²

Superior Suite

2 queen beds

Standard Double Room image 1
Standard Double Room image 2
35 m²

Standard Double Room

2 double beds

Suite Studio Royal (2 Camas Queen) image 1
35 m²

Suite Studio Royal (2 Camas Queen)

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -58.33% over the period.

Where you'll be staying