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What to expect
Pros
- 🏊Access to thermal pools
- 🍽️Excellent dining options
- 🏨Central location of the hotel
- 🛌Comfortable and spacious rooms
- 🍳Varied and abundant breakfast choices
- 😊Friendly and professional staff
- 🛁Great spa facilities
- 💰Good value for the services offered
- 🍷Quality and delicious cuisine
- 🎉Organized enjoyable activities for guests
Cons
- 👖Strict dress code enforcement during meals
- 🔑Lack of electronic safety boxes in rooms
- 🦟Mosquitoes in the room
- 🧻Sanitary facilities in the bathroom need improvement
- 📱Staff distracted by personal phones
- 🧴Charging for bathrobes unless staying for 3 days
- 🛏️Bed comfort could be better
- 🧹Rooms needing better cleaning maintenance
- 🍴Dinner quality not meeting expectations
- 💡Room details and maintenance could be improved
What this place has to offer
Hotel Universal Terme is conveniently located in the popular Town Center area. The hotel has everything you need for a comfortable stay. 24-hour front desk, luggage storage, room service, airport transfer, meeting facilities are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find air conditioning, mini bar, balcony/terrace, telephone, television LCD/plasma screen. Entertain the hotel's recreational facilities, including fitness center, sauna, outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Universal Terme.
Where you'll be sleeping








Suite
1 sofa bed and 1 king bed







Deluxe Double Room
1 queen bed or 2 single beds









Classic Double or Twin Room
2 single beds or 1 king bed



Classic Triple Room
1 single bed and 1 queen bed

Standard Room

Classic Single Room
1 single bed & 1 single bed

Deluxe Room



Standard Single Room
1 single bed

Standard Double Room
2 single beds or 1 double bed

Classic Single Room
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -11.38% over the period.
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