Exterior view
Exterior view
View
Exterior view
Interior view
Exterior view
Interior view
Exterior view
Interior view
Interior view
Entrance
Lobby
Lobby
Reception
Junior Suite - Suite room
Swimming pool
Swimming pool
Junior Suite - Bed
Swimming pool
Swimming pool
Facilities
Restaurant
Restaurant
Restaurant
Balcony/terrace
Balcony/terrace
Surrounding environment
Recreational facilities
Cleanliness measures
Facilities
Business center
Food and beverages
Facilities
Coffee shop
Facilities
Business center
Bar
Facilities
Bar/lounge
Facilities
Bathroom
Restaurant
Business center
Bathroom
Facilities
Restaurant
Bathroom
Banquet hall
Food and beverages
Bathroom
Surrounding environment
Facilities
Bathroom
Facilities
Bathroom
Business center
Bathroom
Cleanliness measures
Bar/lounge
Bathroom
Food and beverages
Restaurant
Food and beverages
Bathroom
Bar/lounge
Bar/lounge
Facilities
Surrounding environment
Bathroom
Food and beverages
Facilities
Bathroom
Restaurant
Business center
Spa
Bathroom
Surrounding environment
Massage
Food and beverages
Facilities
Spa
Spa
null
Spa
null
null
null
null
Food and beverages
Restaurant
Bar/lounge
Facilities
Surrounding environment
Facilities
Facilities
Surrounding environment
Recreational facilities
Facilities

Hotel de la Cite Carcassonne - MGallery

Carcassonne, France

Place Auguste Pierre Pont, 11000

8.7Rating
ExcellentRated by Guests
483Reviews

What to expect

Pros

  • 🌟Stunning views over the City
  • 🍽️Exceptional restaurant and food
  • 🏊‍♂️Beautiful gardens and swimming pool
  • 🛏️Large, comfortable, and well-furnished rooms
  • 🍷Excellent wine selection at the bar
  • 🌺Lovely garden and outdoor terraces
  • 🎉Friendly and attentive staff
  • 🎁Special gestures for occasions like anniversaries
  • 🏰Unique and romantic setting within walled medieval city
  • 🛋️Separate lounge areas in deluxe suites for added comfort

Cons

  • 🧹Rooms may lack proper cleaning standards
  • 💧Issues with bathroom water drainage and flooding
  • 🛎️Slow service at the bar and restaurant
  • 🔌Limited power sockets in rooms
  • 🌳Poor room view due to obstructing tree outside window
  • 🐾Inconsistencies in room allocation and amenities provided
  • 🔇Lack of availability of inside bar during evenings
  • ❌Inadequate response to guest feedback and issues
  • 🚿Problems with spa facilities and services
  • 🚧Accessibility issues for individuals with disabilities

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Game room, Hammam, Horseback riding, Light therapy, Massage, On-site entertainment, Pool with view, Solarium, Spa, Spa/sauna, Steamroom, Tours, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French

Stop at Hotel De La Cite Carcassonne Mgallery Collection to discover the wonders of Carcassonne. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking, car park are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, mirror, non smoking rooms, air conditioning, heating. The hotel offers various recreational opportunities. Convenience and comfort makes Hotel De La Cite Carcassonne Mgallery Collection the perfect choice for your stay in Carcassonne.

Where you'll be sleeping

Superior Double Twin image 1
Superior Double Twin image 2
Superior Double Twin image 3
Superior Double Twin image 4
Superior Double Twin image 5
Superior Double Twin image 6
Superior Double Twin image 7
Superior Double Twin image 8
Superior Double Twin image 9
Superior Double Twin image 10
Superior Double Twin image 11
Superior Double Twin image 12
Superior Double Twin image 13
Superior Double Twin image 14
Superior Double Twin image 15
Superior Double Twin image 16
Superior Double Twin image 17
Superior Double Twin image 18
Superior Double Twin image 19
Superior Double Twin image 20
Superior Double Twin image 21
35 m²

Superior Double Twin

2 single beds

Junior Suite image 1
Junior Suite image 2
Junior Suite image 3
Junior Suite image 4
Junior Suite image 5
Junior Suite image 6
Junior Suite image 7
Junior Suite image 8
Junior Suite image 9
Junior Suite image 10
Junior Suite image 11
Junior Suite image 12
Junior Suite image 13
Junior Suite image 14
Junior Suite image 15
Junior Suite image 16
Junior Suite image 17
45 m²

Junior Suite

1 sofa bed and 1 king bed

1 King Bed Superior image 1
1 King Bed Superior image 2
1 King Bed Superior image 3
1 King Bed Superior image 4
1 King Bed Superior image 5
1 King Bed Superior image 6
1 King Bed Superior image 7
1 King Bed Superior image 8
1 King Bed Superior image 9
1 King Bed Superior image 10
1 King Bed Superior image 11
1 King Bed Superior image 12
1 King Bed Superior image 13
1 King Bed Superior image 14
1 King Bed Superior image 15
1 King Bed Superior image 16
25 m²

1 King Bed Superior

1 king bed

1 Bedroom Classic image 1
1 Bedroom Classic image 2
1 Bedroom Classic image 3
1 Bedroom Classic image 4
1 Bedroom Classic image 5
1 Bedroom Classic image 6
1 Bedroom Classic image 7
1 Bedroom Classic image 8
1 Bedroom Classic image 9
1 Bedroom Classic image 10
1 Bedroom Classic image 11
1 Bedroom Classic image 12
25 m²

1 Bedroom Classic

1 king bed

King Suite image 1
King Suite image 2
King Suite image 3
King Suite image 4
King Suite image 5
King Suite image 6
King Suite image 7
King Suite image 8
55 m²

King Suite

1 king bed & 1 sofa bed

Family Room, 1 Double Bed And Twin Beds image 1
Family Room, 1 Double Bed And Twin Beds image 2
Family Room, 1 Double Bed And Twin Beds image 3
Family Room, 1 Double Bed And Twin Beds image 4
Family Room, 1 Double Bed And Twin Beds image 5
Family Room, 1 Double Bed And Twin Beds image 6
Family Room, 1 Double Bed And Twin Beds image 7
35 m²

Family Room, 1 Double Bed And Twin Beds

1 double bed and 2 single beds

Classic King Room image 1
Classic King Room image 2
Classic King Room image 3
Classic King Room image 4
Classic King Room image 5
20 m²

Classic King Room

1 king bed

Standard Single Room image 1
18 m²

Standard Single Room

1 single bed

JUNIOR SUITE Junior Suite, 1 king-size bed, 1 sofa bed, view of the garden and ramparts or basilica image 1
JUNIOR SUITE Junior Suite, 1 king-size bed, 1 sofa bed, view of the garden and ramparts or basilica image 2
JUNIOR SUITE Junior Suite, 1 king-size bed, 1 sofa bed, view of the garden and ramparts or basilica image 3
JUNIOR SUITE Junior Suite, 1 king-size bed, 1 sofa bed, view of the garden and ramparts or basilica image 4
JUNIOR SUITE Junior Suite, 1 king-size bed, 1 sofa bed, view of the garden and ramparts or basilica image 5
JUNIOR SUITE Junior Suite, 1 king-size bed, 1 sofa bed, view of the garden and ramparts or basilica image 6

JUNIOR SUITE Junior Suite, 1 king-size bed, 1 sofa bed, view of the garden and ramparts or basilica

Family Room image 1
35 m²

Family Room

1 king bed and 2 single beds

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying