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9.2Rating
ExceptionalRated by Guests
274Reviews
What to expect
Pros
- 🏞️Breathtaking views of Mount Fuji from various areas in the hotel
- 🍽️Delicious buffet-style food with a variety of options
- 🏨Convenient location near Gotemba Premium Outlets and golf courses
- 🛁Enjoyable onsen experiences with standing baths
- 🛏️Comfortable rooms with modern designs and traditional touches
- 🌄Spectacular sunrise and sunset views of Mount Fuji
- 🍵Complimentary drinks and tea available at the front desk
- 👨👩👧👦Friendly and helpful staff providing excellent service
- 🏊♂️Private and public hot springs offering relaxation and rejuvenation
- 📚Spacious resting areas with reading materials for leisure time
Cons
- 💸Expensive breakfast buffet at nearly 3,000 yen
- 🛎️Limited dining options outside the hotel premises
- 🧹Room cleanliness could be improved in some cases
- 🕒Early check-out time at 10 am may not suit all guests
- 🍱Limited variety in food options at certain meal times
- 🚪Room sizes may be smaller than expected for families
- 🧊Cool air drafts in some rooms during the night
- 📞Inconsistent room service and availability of staff for assistance
- 🗑️Instances of leftover trash from previous guests found in rooms
- 🚿Not all facilities are well-designed or utilized effectively
What this place has to offer
Things to do and ways to relaxMassage, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Japanese
Where you'll be sleeping


23 m²
Twin Room
2 single beds




23 m²
Forest Side Double Room
1 queen bed




23 m²
Forest Side Twin Room
2 single beds






Superior Room
2 single beds

23 m²
Double Room

46 m²
Room
2 semi double beds

23 m²
Twin Room (Triple Room)
2 single beds






Twin Room, Non Smoking
2 single beds

23 m²
Twin Room

23 m²
Twin Room
2 single beds
What other guests say about this hotel
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