Interior view
Interior view
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Exterior view
Exterior view
Interior view
Exterior view
Interior view
Interior view
Exterior view
Interior view
Exterior view
Exterior view
Interior view
Exterior view
Interior view
Interior view
Interior view
Exterior view
Interior view
Interior view
Reception
Reception
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Lobby
Lobby
Reception
Reception
Lobby
Reception
Reception
Public areas
Restaurant
Restaurant
Restaurant
Restaurant
Public areas
Restaurant
Hot spring bath
Hot spring bath
Hot spring bath
Hot spring bath
Food and beverages
Restaurant
Food and beverages
Food and beverages
Food and beverages
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Buffet
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Massage
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Public areas

HOTEL CLAD

9.2Rating
ExceptionalRated by Guests
274Reviews

What to expect

Pros

  • 🏞️Breathtaking views of Mount Fuji from various areas in the hotel
  • 🍽️Delicious buffet-style food with a variety of options
  • 🏨Convenient location near Gotemba Premium Outlets and golf courses
  • 🛁Enjoyable onsen experiences with standing baths
  • 🛏️Comfortable rooms with modern designs and traditional touches
  • 🌄Spectacular sunrise and sunset views of Mount Fuji
  • 🍵Complimentary drinks and tea available at the front desk
  • 👨‍👩‍👧‍👦Friendly and helpful staff providing excellent service
  • 🏊‍♂️Private and public hot springs offering relaxation and rejuvenation
  • 📚Spacious resting areas with reading materials for leisure time

Cons

  • 💸Expensive breakfast buffet at nearly 3,000 yen
  • 🛎️Limited dining options outside the hotel premises
  • 🧹Room cleanliness could be improved in some cases
  • 🕒Early check-out time at 10 am may not suit all guests
  • 🍱Limited variety in food options at certain meal times
  • 🚪Room sizes may be smaller than expected for families
  • 🧊Cool air drafts in some rooms during the night
  • 📞Inconsistent room service and availability of staff for assistance
  • 🗑️Instances of leftover trash from previous guests found in rooms
  • 🚿Not all facilities are well-designed or utilized effectively

What this place has to offer

Things to do and ways to relaxMassage, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Japanese

Where you'll be sleeping

Twin Room image 1
Twin Room image 2
23 m²

Twin Room

2 single beds

Forest Side Double Room image 1
Forest Side Double Room image 2
Forest Side Double Room image 3
Forest Side Double Room image 4
23 m²

Forest Side Double Room

1 queen bed

Forest Side Twin Room image 1
Forest Side Twin Room image 2
Forest Side Twin Room image 3
Forest Side Twin Room image 4
23 m²

Forest Side Twin Room

2 single beds

Superior Room image 1
Superior Room image 2
Superior Room image 3
Superior Room image 4
Superior Room image 5
Superior Room image 6

Superior Room

2 single beds

Double Room image 1
23 m²

Double Room

Room image 1
46 m²

Room

2 semi double beds

Twin Room (Triple Room) image 1
23 m²

Twin Room (Triple Room)

2 single beds

Twin Room, Non Smoking image 1
Twin Room, Non Smoking image 2
Twin Room, Non Smoking image 3
Twin Room, Non Smoking image 4
Twin Room, Non Smoking image 5
Twin Room, Non Smoking image 6

Twin Room, Non Smoking

2 single beds

Twin Room image 1
23 m²

Twin Room

Twin Room image 1
23 m²

Twin Room

2 single beds

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying