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Entrance
Lobby
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Swimming pool
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Standard Room with Garden View
Swimming pool
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Restaurant

Hotel Chichen Itza

7.9Rating
Very GoodRated by Guests
217Reviews

What to expect

Pros

  • 🏊‍♂️Nice swimming pool available
  • 🍳Excellent breakfast options
  • 👨‍👩‍👧‍👦Friendly and accommodating staff
  • 🏞️Beautiful gardens and surroundings
  • 🍴Convenient on-site restaurant
  • 🛌Comfortable and spacious rooms
  • 🚗Good parking facilities available
  • 🌄Ideal location near Chichen Itza for early visits
  • 🚿Hot water working properly
  • 🚪Free shuttle service to Chichen Itza available

Cons

  • 🔨Hotel in need of renovation
  • 🐕Dogs occasionally present in the hotel premises
  • 🍽️Limited dining options nearby
  • 💤Beds not comfortable for a good night's sleep
  • 🍹Overpriced or inadequate restaurant offerings
  • 🔌Outdated electric sockets and WiFi issues
  • 🦟Mosquitoes in reception lobby due to lack of enclosure
  • 🔊Loud air conditioning system
  • 💳Staff demanding excessive tips for services
  • 🐦Birds causing inconvenience to parked vehicles

What this place has to offer

Things to do and ways to relaxTours
Services and conveniencesConcierge, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Ideally located in the prime touristic area of Piste, Hotel Chichen Itza promises a relaxing and wonderful visit. The hotel offers a wide range of amenities and perks to ensure you have a great time. All the necessary facilities, including 24-hour front desk, luggage storage, room service, meeting facilities, babysitting, are at hand. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find air conditioning, desk, mini bar, balcony/terrace, alarm clock. Enjoy the hotel's recreational facilities, including outdoor pool, massage, solarium, table tennis, horse riding, before retiring to your room for a well-deserved rest. Hotel Chichen Itza combines warm hospitality with a lovely ambiance to make your stay in Piste unforgettable.

Where you'll be sleeping

Room Assigned on Arrival image 1

Room Assigned on Arrival

ROYAL BUNGALOW KING BED HIDROMASSAGE image 1

ROYAL BUNGALOW KING BED HIDROMASSAGE

Room Superior Two Bedrooms image 1

Room Superior Two Bedrooms

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32 m²

Superior Room

2 double beds

Standard Room with Garden View image 1
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Standard Room with Garden View image 8
Standard Room with Garden View image 9
Standard Room with Garden View image 10
Standard Room with Garden View image 11
32 m²

Standard Room with Garden View

2 double beds

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32 m²

Standard Room

2 double beds

Standard Double Room-Garden and Pool Side image 1
32 m²

Standard Double Room-Garden and Pool Side

Double Single Use Garden View image 1

Double Single Use Garden View

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Triple Room

Single Room - Superior image 1

Single Room - Superior

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -14.05% over the period.

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Where you'll be staying