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Hermosa Garden Hotel
Nairobi
,
Kenya
Mbagathi Ridge, 0062153
8.7
Rating
Excellent
Rated by Guests
29
Reviews
What to expect
Pros
🌳
Beautiful outdoor spaces with lush surroundings
🍴
Good food and beverages served on the premises
🅿️
Ample parking available for guests
🛋️
Comfortable and well-equipped rooms and suites
🏊
Great pool area for relaxation and enjoyment
🎉
Friendly and attentive staff providing excellent service
🍹
Variety of leisure activities and amenities for guests' enjoyment
👍
High standards of cleanliness maintained throughout the hotel
💼
Quiet and conducive environment for conducting business meetings
👨👩👧
Suitable for families with facilities and services catering to all ages
Cons
💸
High taxi charges arranged by the hotel compared to local alternatives
🍳
Inconsistency in breakfast quality and buffet setup on quieter days
🧖♂️
Spa facilities and treatment processes felt clunky and disorganized
🚪
Lack of attention to detail in room preparation and requests fulfillment
📺
Limited TV channel options, missing specific channels requested by guests
👎
Staff behavior concerns, including rudeness and false allegations
🤔
Room setups not always meeting expectations, lack of personalized touches
🍽️
Occasional dining service shortcomings, impacting overall guest experience
🔒
Integrity and honesty issues raised in interactions with hotel staff
🎭
Variability in service quality and fulfillment of pre-arranged requests
What this place has to offer
Things to do and ways to relax
Fitness center, Massage, On-site entertainment, Sauna, Spa, Steamroom, Tours
Services and conveniences
Concierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet access
Free Wi-Fi in all rooms!
Languages spoken
English, French
Where you'll be sleeping
EXECUTIVE ROOM, Executive lounge access, Guest room
1 king bed
44 m²
Deluxe Villa
28 m²
Deluxe Room
42 m²
Queen Room
44 m²
Premier Garden View Villa
1 king bed
53 m²
Deluxe Suite
53 m²
Double or Twin Hermosa Deluxe
1 king bed
53 m²
Deluxe Double or Twin Room
1 king bed
Garden Suite
Presidential Suite
What other guests say about this hotel
1
Hermosa Garden Hotel
Nairobi, Kenya
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