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Lobby
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Swimming pool [outdoor]
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Park Suite - Guestroom
Twin Guest Room - View
King Deluxe Room - View
King One Bedroom Suite - Guestroom
Canterbury Museum - 1.31 km from property
Christchurch Arts Centre - 1.49 km from property
Hagley Park - 1.5 km from property
Punting on the Avon - 1.54 km from property
Park Suite - Bed
Twin Deluxe Room - Guestroom
Garden
Restaurant
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Deluxe Balcony King Room - Bed
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Garden
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Twin Deluxe Balcony Garden - Guestroom
Food and beverages
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Garden
Twin Deluxe Balcony Garden - Guestroom
Restaurant
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Deluxe Balcony King Room - Room plan
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Chateau on the Park - Christchurch, a DoubleTree by Hilton

8.4Rating
ExcellentRated by Guests
859Reviews

What to expect

Pros

  • 🌳Perfect location next to Hagley Park with a gorgeous garden
  • 😊Very friendly and helpful staff with great smiles
  • 🍽️Delicious breakfast buffet and food options
  • 🚖Assistance with taxi arrangements and language barriers
  • 🚿Luxurious showers with high pressure and massage-like experience
  • 🍪Warm cookies on check-in for a delightful welcome
  • 🎉Charming ambiance and welcoming front desk staff
  • 🎁Thoughtful extras like slippers, shavers, and moisturising cream in rooms
  • 🛌Comfortable and cozy beds for a relaxing stay
  • 🌺Beautiful garden ambiance brought into the hotel premises

Cons

  • 🧹Room cleanliness issues with dusty carpet and filth in lift and hallways
  • ❄️Cold and hard welcome cookies instead of warm and soft ones
  • 🔇Noise disturbances from lift shaft affecting room quietness
  • 🚪Room maintenance problems with air conditioning and TV not functioning properly
  • 🕒Inconvenient delays and issues during check-in process
  • 💤Lack of sleep quality due to uncomfortable beds and noise disruptions
  • 🚫Poor customer service with late check-in, lack of room servicing, and internet issues
  • 🔥Fire safety concerns highlighted by an overnight evacuation
  • 👎Atmosphere, personality, and cleanliness lacking due to recent changes
  • 💸Prices reflecting mediocre experience compared to previous standards

What this place has to offer

Things to do and ways to relaxFitness center, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

Chateau on the Park - Christchurch, a DoubleTree b is conveniently located in the popular Riccarton area. Both business travelers and tourists can enjoy the hotel's facilities and services. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage. Some of the well-appointed guestrooms feature television LCD/plasma screen, complimentary instant coffee, complimentary tea, linens, mirror. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, golf course (within 3 km), outdoor pool, tennis courts, garden. Friendly staff, great facilities and close proximity to all that Christchurch has to offer are three great reasons you should stay at Chateau on the Park - Christchurch, a DoubleTree b.

Where you'll be sleeping

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24 m²

Twin Guest Room

2 single beds

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26 m²

Twin Deluxe Room

1 single bed

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53 m²

Park Suite

1 king bed

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26 m²

King Deluxe Room

1 king bed

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26 m²

Twin Accessible Room

2 single beds

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36 m²

King Junior Suite

1 king bed

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36 m²

Junior Suite

1 king bed

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26 m²

Deluxe Balcony King Room

1 king bed

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45 m²

King One Bedroom Suite

1 king bed

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26 m²

Deluxe Room with Balcony

1 king bed

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying