Best Western Plus Stoke on Trent City Centre Moat House

Name: Best Western Plus Stoke on Trent City Centre Moat House
Address: Festival Way, Stoke On Trent, West Midlands, England, ST1 5BQ, United Kingdom
Rating: 7.87962962962963

Stoke On Trent, United Kingdom

Festival Way, ST1 5BQ

7.9Rating

Very GoodRated by Guests

1,512Reviews

What to expect

Pros

👍Excellent and friendly staff
🏊Great pool and gym facilities
🍪Warm cookies at check-in
🚗Convenient on-site parking
🍳Delicious and plentiful breakfast options
🏢Modern and clean room decor
🤝Helpful and attentive customer service
🌟Good value for money
💪Efficient check-in process
🥂Nice atmosphere and ambiance

Cons

🔇Noise issues from outside and inside the hotel
🔥Lack of air conditioning in rooms
🍽️Poor food quality and slow service in the restaurant
🛌Uncomfortable beds or rooms being too hot
💸Overpriced or disappointing dining experiences
🚪Problems with room cleanliness or maintenance
👂Technical issues affecting event experiences
🥴Inconsistent quality of amenities and facilities
🤷‍♂️Lack of communication or attention to guest needs
🚘Issues with parking arrangements or fines

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, French

Best Western Plus Stoke on Trent City Centre Moat is conveniently located in the popular Etruria and Hanley area. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Facilities like free Wi-Fi in all rooms, 24-hour room service, daily housekeeping, postal service, taxi service are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room, or take advantage of the fitness center, sauna, indoor pool, garden. Best Western Plus Stoke on Trent City Centre Moat is an excellent choice from which to explore Stoke On Trent or to simply relax and rejuvenate.