Entrance
Lobby
Entrance
Lobby
Lobby
Family Suite
Swimming pool
Family Suite
Signature Double or Twin Room
Facilities
Signature Family Room
Facilities
Restaurant
Signature Double Room
Restaurant
Fitness center
Restaurant
Shared lounge/TV area
Signature Family Room
Restaurant
Restaurant
Signature Double Room
Restaurant
Food and beverages
Restaurant
Restaurant
Bar/lounge
Spa
Fitness center
Fitness center
Restaurant
Facilities
Facilities
Facilities
Shared lounge/TV area
Fitness center
Restaurant
Signature Double or Twin Room
Facilities
Spa
Facilities
Bathroom
Facilities
Facilities
Spa
Spa
Restaurant
Spa
Spa
Hot tub

Aztec Hotel and Spa

7.7Rating
Very GoodRated by Guests
1,403Reviews

What to expect

Pros

  • 🏊‍♂️Excellent spa facilities for relaxation
  • 🌟Attentive and friendly staff providing exceptional service
  • Quality tea/coffee and fresh milk provided in-room
  • 🍽️Delicious food served in the restaurant and bar
  • 🧖‍♀️Comfortable and clean rooms with thoughtful amenities
  • 🎉Great for celebrations and special occasions
  • 🤝Helpful and accommodating staff members
  • 👨‍👩‍👧‍👦Family-friendly environment with activities for children
  • 🍹Relaxing and welcoming atmosphere throughout the hotel
  • 🌿Lovely setting with beautiful outdoor areas

Cons

  • 💤Noise disturbances from other guests or external areas
  • 🚪Issues with room door locks or security concerns
  • 💰High prices for services and amenities provided
  • 🤷‍♂️Inconsistent or subpar customer service experiences
  • 🛏️Uncomfortable bedding or pillows reported by some guests
  • 🚿Problems with shower functionality or cleanliness in bathrooms
  • 🍴Limited or disappointing food options, especially for dietary restrictions
  • 🧹Issues with cleanliness, maintenance, or upkeep of certain areas
  • 🛎️Issues with check-in process, room readiness, or handling of guest concerns
  • 🧘‍♂️Overcrowding or lack of availability for spa facilities during peak times

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

Aztec Hotel and Spa - A Thwaites Hotel and Spa is a popular choice amongst travelers in Bristol, whether exploring or just passing through. The property features a wide range of facilities to make your stay a pleasant experience. Facilities like 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas are readily available for you to enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find slippers, air conditioning, heating, desk, alarm clock. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Aztec Hotel and Spa - A Thwaites Hotel and Spa.

Where you'll be sleeping

Standard Double Room image 1
Standard Double Room image 2
Standard Double Room image 3
Standard Double Room image 4
Standard Double Room image 5
Standard Double Room image 6
Standard Double Room image 7
23 m²

Standard Double Room

1 double bed

Signature Double or Twin Room image 1
Signature Double or Twin Room image 2
Signature Double or Twin Room image 3
Signature Double or Twin Room image 4
Signature Double or Twin Room image 5
23 m²

Signature Double or Twin Room

2 single beds or 1 queen bed

Family Suite image 1
Family Suite image 2
Family Suite image 3
Family Suite image 4
Family Suite image 5
23 m²

Family Suite

1 double bed

Standard Double or Twin Room image 1
Standard Double or Twin Room image 2
Standard Double or Twin Room image 3
23 m²

Standard Double or Twin Room

1 queen bed or 2 single beds

23 m²

Double Room with Terrace

1 queen bed

Signature Family Room image 1
Signature Family Room image 2
Signature Family Room image 3
Signature Family Room image 4
Signature Family Room image 5
Signature Family Room image 6
23 m²

Signature Family Room

1 double bed

Signature Double Room image 1
Signature Double Room image 2
Signature Double Room image 3
23 m²

Signature Double Room

1 double bed

Junior Suite image 1
29 m²

Junior Suite

1 double bed

39 m²

Superior Suite

1 queen bed

Premier Suite image 1
35 m²

Premier Suite

1 double bed or 1 single bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 5.20% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying