Fatima Hotel
6.3Rating
GoodRated by Guests
28Reviews
What to expect
Pros
- 🏊♂️Great poolside experience with nice views
- 🍽️Good selection of food at lunch buffets
- 👩💼Helpful and attentive staff, especially during conferences
- 🏨Clean hotel with friendly staff and good ambience
- 🍞Excellent bakery with tasty snacks and pastries
- 👨👩👧Family-friendly environment with activities for all
- 🌄Great rooftop terrace with city and volcano views
- 🍵Tea/coffee breaks provided during conferences
- 🍉Fresh ingredients used in vegetarian food from hotel farm
- 🔒Safety standards clearly displayed for guests' awareness
Cons
- 🛏️Rooms are small and outdated
- 🚿Issues with hot water availability in bathrooms
- 🍴Long waiting times for dinner service
- 🧹Poor cleanliness in some areas of the hotel
- 🔇Noise pollution affecting peace and quiet for guests
- 💸Inconsistent service quality in terms of Wi-Fi, food, and amenities
- ❌Unfriendly or unhelpful reception staff encountered
- 📺Limited TV channels and poor connectivity
- 🍛Limited options for specific cuisine preferences like Indian food
- 🛠️Maintenance issues evident in rooms and facilities
What this place has to offer
Things to do and ways to relaxBilliards, Diving, Fitness center, Foot bath, Game room, Hot tub, Karaoke, Massage, On-site entertainment, Pool with view, Sauna, Spa, Steamroom, Tours, Water park, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French
Fatima Hotel is a popular choice amongst travelers in Ruhengeri, whether exploring or just passing through. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Fatima Hotel. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, additional bathroom, additional toilet, carpeting, cleaning products. The property offers various recreational opportunities. For reliable service and professional staff, Fatima Hotel caters to your needs.
Where you'll be sleeping
90 m²
Deluxe Suite
1 king bed
198 m²
Presidential Suite
1 king bed & 2 sofa beds
90 m²
Apartment
1 king bed & 1 single bed & 1 sofa bed
144 m²
Executive Suite
1 king bed
45 m²
Double Room
1 king bed
36 m²
Single Room
1 single bed
90 m²
Family Apartment(1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed)
Room Assigned on Arrival
Executive
