Fortuna Hotel Hanoi
7.6Calificación
Muy BuenoCalificado por Huéspedes
1558Opiniones
¿Qué esperar?
Ventajas
- 🌟Great central location with easy access to city center
- 👍Helpful staff providing good service
- 🏨Clean and nice rooms
- 🎰Convenient facilities like in-house casino/restaurant
- 🌺Excellent housekeeping service for a comfortable stay
- 🛏️Early check-in allowed with accommodating staff
- 🛠️Good equipment and skill level of hotel staff
- 🍽️Limited but good quality dining options available
- 🤝English-speaking staff for effective communication
- 🏆Highly recommended by guests for various reasons
Desventajas
- 💸Expensive rates compared to service quality
- 🔇Lack of soundproofing in rooms affecting sleep quality
- 🚬Non-smoking room request not honored, unpleasant cigarette smell
- 🤷♂️Unfriendly or unhelpful staff behavior towards guests
- 🔞Dirty linen and unclean washrooms reported by guests
- 🃏Staff behavior concerning payment issues at the casino
- ❌Poor response to customer complaints and incidents
- 🕰️Inconvenient check-in process with unthoughtful front desk staff
- 🎤Limited dining options on-site with no nearby choices
- 🤖Staff perceived as robotic and lacking in customer care
¿Qué ofrece este lugar?
Cosas que hacer y formas de relajarseBaño de pies, Baño de vapor, Campo de golf en el sitio, Club nocturno, Entretenimiento en el sitio, Exfoliación corporal, Gimnasio, Jacuzzi, Karaoke, Masaje, Piscina con vista, Ruta de bares, Sala de juegos, Sala de yoga, Sauna, Spa, Spa/sauna, Tours
Servicios y comodidadesAscensor, Check-in/out sin contacto, Conserje, Depósito de equipaje, Entrega de comida, Instalaciones para huéspedes con discapacidades, Limpieza diaria, Limpieza en seco, Servicio de lavandería
Acceso a Internet¡Wi-Fi gratis en todas las habitaciones!, Wi-Fi en áreas públicas
Idiomas habladosInglés, Filipino, Chino [Mandarín], Coreano, Vietnamita, Japonés, Nepalí, Malayo
The 4.5-star Fortuna Hotel Hanoi offers comfort and convenience whether you're on business or holiday in Hanoi. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, mirror, slippers, towels, closet. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Hanoi has to offer are three great reasons you should stay at Fortuna Hotel Hanoi.
¿Dónde dormirás?
25 m²
Deluxe King Room
2 single beds or 1 king bed
40 m²
Premier Club Room
1 king bed
25 m²
Deluxe Room
1 queen bed or 2 single beds
25 m²
Executive Deluxe King
1 king bed
60 m²
Executive Suite
1 king bed
25 m²
Deluxe Twin Bed Room
2 single beds
30 m²
Deluxe Family Room with Window
1 queen bed and 1 single bed or 1 single bed and 1 double bed
25 m²
Executive Deluxe
1 king bed
25 m²
Deluxe Double or Twin Room with Wellness Package
2 single beds or 1 king bed
60 m²
Suite
1 sofa bed and 1 king bed
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